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Crossed arms. Buyers are sending constant signals that can tell you how to make a sale…. Buyers are sending constant signals that can tell you how to make a sale. The key is to recognize what these signals indicate-and be prepared with a meaningful response. The one word that best describes Inspectors is superdependable.

Whether at home or at work, Inspectors are extraordinarily persevering and dutiful, particularly when it comes to keeping an eye on the people and products they are responsible for. In their quiet way, Inspectors see to it that rules are followed, laws are respected, and standards are upheld. Inspectors as much as ten percent of the general population are the true guardians of institutions.

They are patient with their work and with the procedures within an institution, although not always with the unauthorized behavior of some people in that institution. Responsible to the core, Inspectors like it when people know their duties, follow the guidelines, and operate within the rules. For their part, Inspectors will see to it that goods are examined and schedules are kept, that resources will be up to standards and delivered when and where they are supposed to be.

And they would prefer that everyone be this dependable. Inspectors can be hard-nosed about the need for following the rules in the workplace, and do not hesitate to report irregularities to the proper authorities. Because of this they are often misjudged as being hard-hearted, or as having ice in their veins, for people fail to see their good intentions and their vulnerability to criticism.

Also, because Inspectors usually make their inspections without much flourish or fanfare, the dedication they bring to their work can go unnoticed and unappreciated. While not as talkative as Supervisor Guardians [ESTJs], Inspectors are still highly sociable, and are likely to be involved in community service organizations, such as Sunday School, Little League, or Boy and Girl Scouting, that transmit traditional values to the young. Like all Guardians, Inspectors hold dear their family social ceremonies-weddings, birthdays, and anniversaries — although they tend to be shy if the occasion becomes too large or too public.

Generally speaking, Inspectors are not comfortable with anything that gets too fancy. Their words tend to be plain and down-to-earth, not showy or high-flown; their clothes are often simple and conservative rather than of the latest fashion; and their home and work environments are usually neat, orderly, and traditional, rather than trendy or ostentatious. As for personal property, they usually choose standard items over models loaded with features, and they often try to find classics and antiques — Inspectors prefer the old-fashioned to the newfangled every time.

Providers take it upon themselves to insure the health and welfare of those in their care, but they are also the most sociable of all the Guardians, and thus are the great nurturers of social institutions such as schools, churches, social clubs, and civic groups. Providers are very likely more than ten percent of the population, and this is fortunate for the rest of us, because friendly social service is a key to their nature.

Wherever they go, Providers happily give their time and energy to make sure that the needs of others are met, and that social functions are a success. Highly cooperative themselves, Providers are skilled in maintaining teamwork among their helpers, and are also tireless in their attention to the details of furnishing goods and services. They make excellent chairpersons in charge of dances, banquets, class reunions, charity fund-raisers, and the like.

They are without peer as masters of ceremonies, able to speak publicly with ease and confidence. Providers love to entertain, and are always concerned about the needs of their guests, wanting to make sure that all are involved and provided for. Friendly, outgoing, neighborly — in a word, Providers are gregarious, so much so that they can become restless when isolated from people. They love to talk with others, and will often strike up a conversation with strangers and chat pleasantly about any topic that comes to mind.

Friendships matter a great deal to Providers, and their conversations with friends often touch on good times from years past. Family traditions are also sacred to them, and they carefully observe birthdays and anniversaries. In addition, Providers show a delightful fascination with news of their friends and neighbors. Providers are extremely sensitive to the feelings of others, which makes them perhaps the most sympathetic of all the types, but which also leaves them somewhat self-conscious, that is, highly sensitive to what others think of them.

Loving and affectionate themselves, they need to be loved in return. In fact, Providers can be crushed by personal criticism, and are happiest when given ample appreciation both for themselves personally and for the tireless service they give to others. We are lucky that Protectors make up as much as ten percent the population, because their primary interest is in the safety and security of those they care about — their family, their circle of friends, their students, their patients, their boss, their fellow-workers, or their employees.

Protectors have an extraordinary sense of loyalty and responsibility in their makeup, and seem fulfilled in the degree they can shield others from the dirt and dangers of the world. Speculating and experimenting do not intrigue Protectors, who prefer to make do with time-honored and time-tested products and procedures rather than change to new.

At work Protectors are seldom happy in situations where the rules are constantly changing, or where long-established ways of doing things are not respected. For their part, Protectors value tradition, both in the culture and in their family. Protectors believe deeply in the stability of social ranking conferred by birth, titles, offices, and credentials. And they cherish family history and enjoy caring for family property, from houses to heirlooms. Wanting to be of service to others, Protectors find great satisfaction in assisting the downtrodden, and can deal with disability and neediness in others better than any other type.

They are not as outgoing and talkative as the Provider Guardians [ESFJs], and their shyness is often misjudged as stiffness, even coldness, when in truth Protectors are warm-hearted and sympathetic, giving happily of themselves to those in need. Their reserve ought really to be seen as an expression of their sincerity and seriousness of purpose. The most diligent of all the types, Protectors are willing to work long, hard hours quietly doing all the thankless jobs that others manage to avoid.

Protectors are quite happy working alone; in fact, in positions of authority they may try to do everything themselves rather than direct others to get the job done. Thoroughness and frugality are also virtues for them. When Protectors undertake a task, they will complete it if humanly possible. They also know better than any other type the value of a dollar, and they abhor the squandering or misuse of money.

For all these reasons, Protectors are frequently overworked, just as they are frequently misunderstood and undervalued. Their contributions, and also their economies, are often taken for granted, and they rarely get the gratitude they deserve. There are lots of Promoters — maybe ten or so percent of the population, and life is never dull around them.

In a word, they are men and women of action. When a Promoter is present, things begin to happen: the lights come on, the music plays, the games begin. Clever and full of fun, Promoters live with a theatrical flourish which makes even the most routine events seem exciting. Not that they waste much time on routine events.

In work and in play, Promoters demand new activities and new challenges. Bold and daring at heart, and ever-optimistic that things will go their way, Promoters will take tremendous risks to get what they want, and seem exhilarated by walking close to the edge of disaster. Because of this, they make the very best trouble-spot administrators and negotiators, and they can be outstanding entrepreneurs, able to swing deals and kick-start enterprises in a way no other type can.

Universities as Engines of Innovation

Promoters also have a hearty appetite for the finer things of life, the best food, the best wine, expensive cars, and fashionable clothes. And they are extremely sophisticated in social circles, knowing many, many people by name, and knowing how to say just the right thing to most everyone they meet. Charming, confident, and popular, Promoters delight their friends and investors with their endless supply of stories and jokes.

At the same time, these smooth operators are usually something of a mystery to others. While they live in the moment and lend excitement — and unpredictability — to all their relationships, they rarely let anyone get really close to them.

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They have a low tolerance for authority and commitment, and are likely to leave situations where they are expected to toe the mark, or where they must play second fiddle. The nature of Crafters is most clearly seen in their masterful operation of tools, equipment, machines, and instruments of all kinds. Most us use tools in some capacity, of course, but Crafters as much as ten percent of the population are the true masters of tool work, with an innate ability to command tools and to become expert at all the crafts requiring tool skills.

Even from an early age they are drawn to tools as if to a magnet — tools fall into their hands demanding use, and they must work with them. Like all the Artisans, Crafters are people who love action, and who know instinctively that their activities are more enjoyable, and more effective, if done impulsively, spontaneously, subject to no schedules or standards but their own. In a sense, Crafters do not work with their tools, but play with them when the urge strikes them.

Crafters also seek fun and games on impulse, looking for any opportunity, and just because they feel like it, to play with their various toys: cars, motorcycles, boats, dune-buggies, hunting rifles, fishing tackle, scuba gear, and on and on. They thrive on excitement, particularly the rush of speed-racing, water-skiing, surfing. And Crafters are fearless in their play, exposing themselves to danger again and again, even despite frequent injury.

Of all the types, Crafters are most likely to be risk takers, pitting themselves, or their technique, against chance or odds. Perhaps this is because they tend to communicate through action, and show little interest in developing language skills. Their lack of expressiveness can isolate them at school and on the job, and even though they hang around with their own kind in play, they let their actions speak for them, and their actual conversation is sparse and brief.

Crafters can be wonderfully generous and loyal to their friends, teammates, and sidekicks, often giving up their evenings or weekends to help with building projects or mechanical repairs-house remodeling, for example, or working on cars or boats. On the other hand, they can be fiercely insubordinate to those in authority, seeing rules and regulations as unnecessarily confining. Crafters will not usually go against regulations openly, but will simply ignore them. Performers have the special ability, even among the Artisans, to delight those around them with their warmth, their good humor, and with their often extraordinary skills in music, comedy, and drama.

Whether on the job, with friends, or with their families, Performers are exciting and full of fun, and their great social interest lies in stimulating those around them to take a break from work and worry, to lighten up and enjoy life. Performers are plentiful, something over ten percent of the population, and this is fortunate, because they bring pleasure to so many of us. Performers also like to live in the fast lane, and seem up on the latest fashions of dress, food, drink, and music.

Lively and uninhibited, Performers are the life of the party, always trying to create in those around them a mood of eat, drink, and be merry. Pleasure seems to be an end in itself for them, and variety is the spice of life. And so Performers are open to trying almost anything that promises them a good time, not always giving enough thought to the consequences. They give what they have to one and all without expectation of reward, just as they love freely, and without expecting anything in return.

In so many ways, Performers view life as an eternal cornucopia from which flows an endless supply of pleasures. While the other Artisans are skilled with people, tools, and entertainment, Composers have an exceptional ability-seemingly inborn-to work with subtle differences in color, tone, texture, aroma, and flavor. Although Composers often put long, lonely hours into their artistry, they are just as impulsive as the other Artisans.

They do not wait to consider their moves; rather, they act in the here and now, with little or no planning or preparation. Composers are seized by the act of artistic composition, as if caught up in a whirlwind. The act is their master, not the reverse. Composers paint or sculpt, they dance or skate, they write melodies or make recipes-or whatever-simply because they must.

They climb the mountain because it is there. Big cities keen to drive hawkers from their streets would do better to look at how to channel them rather than ban them, as Okey Umeano explains. Public registers of beneficial ownership raise privacy issues that need to be balanced against the benefits of greater corporate transparency, argues Ian Guider. With the biggest risks hidden at the highest levels, Verra Marmalidou, chairman of IIA Greece, believes the voice of internal audit needs to be heard at the boardroom table.

Sky Bet director of commercial finance Caroline Ackroyd FCCA says her training stands her in good stead to oversee the business of responsible gambling. A German study shows the valuation methods used for corporates are unlikely to identify the true drivers of value in SMEs, as Markus Badenhop and Steve Priddy report.

Ensuring fair and reasonable pay levels across the organisation is just one of the many responsibilities being placed on non-executive directors, as Gerald Seegers reports. HMRC has enjoyed striking success in driving up the tax take through investigations and non-compliance campaigns, but SMEs have been hit harder than corporates. More than software companies have jumped on the information highway bandwagon. But how do you use business intelligence intelligently, asks Liam Bastick. In the final article in our series on how UK businesses can prepare for Brexit, we look at skills migration and how to plan for a labour shortage.

For CFOs and the finance function the latest advances in digital technology are creating significant opportunities for operations. But with these come challenges. The speaker line-up at the ACCA-sponsored World Congress of Accountants this year underlines the impact of technological change on the accountancy profession. What are the tax and accounting considerations? Corruption in local government is not confined to developing countries and auditors around the world are well placed to root it out — provided there is the political will.

Robots might not yet live up to the promise of offering hands-free driving and fully automated smart homes, but they could already be managing your money. As IT becomes ever more indispensable to business, dealing with the growing quantity of electronic waste presents both risks and opportunities. Auditors have a key role to play as Tanzania works towards middle-income status through a policy of industrialisation, says Alexander Njombe ACCA.

The assurance of supply chains is set to be transformed with the rollout of distributed ledger technology. Many African countries have put a total ban on plastic bags. The developed world has so far not followed suit. The irony is not lost on Africa, says Alnoor Amlani. Despite the enormous leaps forward in efficiency created by shared services centres, the digital revolution has not led to an era of automated perfection, says Peter Williams.

Individuals and businesses have a lot to learn from startups like Airbnb that have revolutionised industries by harnessing new technologies, argues Ian Guider. Across the globe, members are acting as advocates to encourage others to take the ACCA journey. How cryptocurrencies work is baffling even to the most hardened City finance expert, believes Robert Bruce. But their day will come once the fog has cleared. The Tax Cuts and Jobs Act, the most radical change to the US tax regime for a generation, presents Ireland with a mix of challenge and opportunity.

Online crime is proliferating, with cyber fraudsters making increasingly audacious demands on companies that fail to put adequate protection measures in place. Thomas Isibor finds out more. What should you do when you are pitch perfect but getting only radio silence from the one person you need to impress? Ally Yates has some useful tips. As data analytics entrenches itself as a core business requirement, SMU is launching a range of qualifications to help professional accountants stay ahead of the game.

Non-executives can often bring a vital level of insight and objectivity — as well as a strategic overview — to accounting firms that are often not seeing the bigger picture. An ACCA study backs up the welcome given by many investors to the new world of transparency, detail and disclosure delivered by the extended audit report. The features of a high-quality audit sometimes exist in mutual tension. So an open and honest debate is needed about how audit quality can be maximised.

Singapore Budget unveiled an ambitious programme that will provide firms with near-term support as well as strengthening future capabilities, says Simon Poh. Achieving strategic goals without considering the risks is a gamble. But how good are boards when it comes to looking at the upsides of risk? Decluttering your workspace can give your productivity a boost, keep you focused, give you a more professional image and improve your psychological wellbeing.

The World Congress of Accountants this year will bring together the best minds in finance and business to take on the global challenges of change and disruption. Harry Mills explains how. A partnership with Trinity College Dublin gives ACCA members an opportunity to enhance their executive expertise with digital skills to meet evolving business demands. Personality clashes, profit-sharing wrangles and incompatible ambitions can ultimately ruin a firm. Derek Smith looks at the causes of — and solutions to — partner disputes.

Whatever the cause of a partner leaving a firm, the often complex process can be so much smoother with a codified agreement in place, says Derek Smith. Despite offering substantial benefits, family trusts are in decline. The RBS Global Restructuring Group scandal illustrates perfectly how businesses need to have confidence in their accountants as partners and advisers, says Robert Bruce. Users of accounts are currently well served by EU-endorsed international financial reporting standards, says Jane Fuller, but what happens in a post-Brexit world?

The Irish border has so far been a dominant factor in Brexit negotiations, but businesses face some hard choices if it drops down the agenda, argues Ian Guider. However difficult the client or tempting the explanation, charity auditors need to apply the rules properly and report any doubt rather than suppress it, says Peter Williams. African currencies may operate in potentially volatile environments, but they offer huge rewards to adventurous traders, says Alnoor Amlani. ACCA and AccountingWeb announce the Accounting Excellence programme, recognising success across the accounting profession through events and awards.

Finance professionals have a key role to play in ensuring that the public sector is fit for purpose in the digital age, says ACCA president Leo Lee. As TAR UC approaches its half-century milestone next year, Kho Sok Kee, vice president of administration and facilities development, talks about its enduring appeal.

Ho Duc Phoc, auditor general of the State Audit Office of Vietnam, is enhancing efficiency and effectiveness in the management and use of public resources. Could this lead to a change in the rules? The collapse of Carillion is a lesson in how not to do corporate governance, and companies should see it as an opportunity to reassess their processes, says Steve Giles.

Chapter 1: An adversary returns

Ireland has taken off as a global centre for aviation leasing, and the future course for the industry looks promising, with attractive opportunities for accounting professionals. As IT hackers become more sophisticated and regulation increases, the need for cyber knowledge is on the rise.

Time to upskill the existing workforce, says Martin Ewings. The key to achieving a particular outcome — from getting a spare parking space to delivering organisational change — is to visualise it happening, says David Parmenter. SMEs and practitioners alike are hoping for more clarity and improved access to banking services under the open banking initiative. Will it live up to expectations? Countries across the European Union are adopting accrual-based accounting practices for public sector entities. We look at progress in four developing economies.

Governments have been extracting significantly more revenue from the mining sector, yet the impact of a greater tax take on living standards and poverty has been minimal. With the the number of high-net-worth individuals in Asia continuing to grow, accountants should consider diversifying into a field traditionally handled by banks. So much more than just a search engine, Google can help to transform your business, from analysing your ad campaigns to going international, says Tim Butler.

ACCA president Leo Lee describes how the organisation has a key role in reducing polarisation and transforming the economies of developing countries. A new integrated case study is part of a range of innovations to the ACCA Qualification that will ensure it retains its premium position. Economic growth, greater taxation and easier access to other sources of funding mean that the continent is gradually reducing its reliance on overseas assistance.

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Non-executives can often bring a vital level of insight and objectivity — as well a strategic overview — to accounting firms that are often not seeing the bigger picture. What do you when you are pitch perfect but receiving radio silence from the one person you need to impress? Sexual misconduct in the workplace is hitting the headlines on a daily basis, but many companies are unaware of its impact on their business, says Ramona Dzinkowski.

Flexible working may have become commonplace, but there is still work to do before it becomes mainstream, accepted and embedded, says Peter Williams. Shareholder pressure has forced companies to reflect on their remuneration policies, with gender pay inequalities now moving into the spotlight, says Ian Guider. With representation of women at the decision-making level in the public sector vastly improved, Malaysia is turning its attention to the business realm, says Errol Oh. Not since the financial crisis has the collapse of a business had such a political impact, but the warning signs had been flashing at Carillion for all to see, says Jane Fuller.

The global voyage of the members' wall is gathering pace as ACCA's celebrations of its ,member milestone continue. As new forms of cryptocurrency continue to appear daily, the issue of how to account for them using existing frameworks will become increasingly problematic. In this second article in our series on how UK businesses should consider preparing for Brexit, we look at how to set up a corporate bridgehead in the EU. The border between the Irish Republic and Northern Ireland represents a widening economic divide that could become a chasm, depending on the outcome of Brexit.

The Malaysian government is finally showing signs that it will move to offer robust legal protection to property owners and renters alike, says Errol Oh. With our virtual world turning working hours and office attendance into an altogether more fluid affair, David Parmenter offers guidance on how not to be a workaholic. The government has cracked down on disguised remuneration schemes designed to avoid tax and NI bills, leaving those who took part with potentially huge bills to pay. International Public Sector Accounting Standards are a big deal for governments, but implementation has been slow.

We report on progress in the Indian subcontinent. Ancient Egyptians believed writing was a gift from the gods, but as Tim Harford explains, the truth has more to do with accounting than divine intervention. The Financial Reporting Lab is exploring best practice in reporting via experimentation and real-life testing, and has come to the attention of regulators around the world.

Africa is awash with free trade blocs, yet its exporters typically ignore their own continent in favour of others. What, then, is holding back intra-regional trade? The aspirations of the next generation of accounting professionals are challenging small and medium-sized practices, which need to innovate to compete with the Big Four. Business schools wanting to draw in the best students are reshaping their syllabuses and teaching methods to connect with a whole new student profile — Generation Z.

Years of organising the CFO of the Year awards has taught Cesar Bacani that openness to technology, focus on talent, and a methodical approach to change are key to winning. The world of SMPs has been turned upside down but, with their aptitude for the latest technologies, its youngest recruits can help to transform the sector, says Robert Bruce. It is a fallacy to believe that companies cannot be appraised or valued if their balance sheets do not contain every possible value-creating investment, says Jane Fuller. Heard of bitcoin mining? But it exists and Ramona Dzinkowski predicts that Canada will become the number one host for miners.

As director of strategy and operations at Teach for Malaysia, Aida Azmi FCCA is focused on ensuring that educational opportunities are available to all children of Malaysia. There may be no official accounting standards for natural disasters, but New Zealand is leading the way when it comes to corporate financial disclosures on such events. Cynthia Corby FCCA, audit partner and construction industry leader at Deloitte Middle East, on changes in the region, adding value, and the lack of women at the top.

If Singapore is to achieve its goal of becoming a global accountancy hub by , accountants must be prepared to innovate and harness the power of technology. The Paradise Papers are merely the latest leak about offshore financial dealings to hit the headlines. We look at the fallout from the mother of them all - the Panama Papers. With concerns that falls in tax revenue relative to GDP are hampering economic development in Asia, a one-size-fits-all approach is not the answer. The growing use of cloud technology means companies should consider employing an ethical hacker to test the systems in their drive to protect financial data.

Leadership requires a mindset shift, says Alastair Beddow, with strategic vision accompanied by powerful implementation skills and plenty of resilience. The Paradise Papers have revealed more tax avoidance tales, but away from the spotlight moves are afoot to end the practice of 'treaty shopping', explains Ramona Dzinkowski. In the wake of the Weinstein scandal and the growing dossier on sexual misconduct in the workplace, organisations require more than ethical policies, says Errol Oh. Economic growth, the advance of blockchain and multiple general elections will make this an exciting year for African nations, says Okey Umeano.

ACCA celebrates hitting , members worldwide with a global tour to honour each and every one. As a hyper-critical press picks over transactions involving tax havens, accountants should realise that their enabling role will not remain out of sight, says Cesar Bacani. The release of the Paradise Papers has unleashed popular outrage, but criminal tax evasion should be a much greater story than tax avoidance, says Robert Bruce.

As the man who has led the country since the collapse of white minority rule exits the political stage, Alnoor Amlani asks whether Zimbabwe can recover the lost years. The focus of corporate governance has shifted away from wealth creation to pursuing the public interest, but has the pendulum swung too far, asks Jane Fuller. New ACCA president Leo Lee describes how the organisation has a key role in reducing polarisation and transforming the economies of developing countries.

Kholeka Mzondeki FCCA is an outspoken advocate for professional women looking to climb the corporate ladder into leadership roles, finds Ramona Dzinkowski.

16 Personality Types (Myers–Briggs and Keirsey) - Infographic

Economies need entrepreneurs to be successful, but entrepreneurs need support. On one side the enthusiasts of the marketing department, on the other the sceptical accountant. Neil Bendle considers the knotty problem of brand valuation. Robotic process automation - the use of technology to make your business more efficient - is providing a number of opportunities to innovative business - not least new revenue streams. Despite our outrage at poor corporate behaviour, few of us vote with our feet and back the company that puts values first. So what does that make us, asks Peter Williams.

As the Fed starts to reduce the size of its balance sheet, Asian policymakers and businesses must prepare themselves for the fallout, says Manu Bhaskaran. While accountants generally were not caught in the thick of the last financial crisis, corporate treasurers could prove a key defence when the next one comes.

Eli Khazzam explains how. Experts are upbeat about the outlook for the relationship between China and Africa, refuting some of the more common complaints about exploitation. Ageing populations, training needs and globalisation are just some of the issues impacting on the public sector in China, Malaysia and Singapore. Finance shared services centre operators need to offer clear career pathways, learning opportunities and mentoring if they are to compete effectively for talent.

A knowledge of Chinese culture will help finance professionals reap benefits. Last month we explored why organisations need to take critical success factors seriously. Here, David Parmenter gives a step-by-step guide to implementing them. There is a strong link between a diverse workforce and higher levels of productivity. Derek Smith looks at the causes of - and solutions to - partner disputes. Our current emphasis on the non-financial drivers of a company's or director's performance involves too much crystal ball-gazing, suggests Jane Fuller.

Non-financial information is driving investment decisions, says Robert Bruce, but does anyone want to take responsibility for putting it at the heart of company reporting? As Republicans continue to push for the repeal of the Dodd-Frank reforms aimed at reducing financial risk, the voices of dissent are getting louder, says Ramona Dzinkowski.

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Technology clearly has a role to play in today's elections, but as recent annulments and claims of hacking have shown, Africa must be wary of the risks, says Alnoor Amlani. With companies in Malaysia soon to become liable for the corrupt behaviour of their employees, businesses must ramp up their preventative provisions, says Errol Oh. After two decades with PwC Malaysia, southern region assurance partner Manohar Benjamin Johnson is as engaged as ever - while also giving back to the profession.

The way companies give is changing, with many integrating philanthropy into the heart of the business - and bringing benefits for employees as well as recipients. But the team is now on board and the journey ahead a lot smoother. While Britain is unlikely to turn into the Singapore of Europe post Brexit, it may be forced to lower its corporation tax rate even further to compete on the global stage. The key to the success of the Belt and Road initiative will be a strong and effective accountancy infrastructure, delegates at a Shanghai conference discovered.

Since so much that happens in the UK has a direct impact on trade, investment and aid to Africa, how will the Brexit vote affect the African continent? Vetting of local staff and suppliers is a further complication. As African countries struggle to deal with droughts not of their making, investors, companies and accountants must do their bit to help, says Alnoor Amlani.

Austerity and frustration with government spending are nothing new, with the only comfort being that the UK usually gets there in the end, says Robert Bruce. Too often, we tend to see ethics as the avoidance of doing bad but in truth, being ethical also means taking positive action, says Cesar Bacani. Big data, information security and the exploitation of private details pose ethical questions, and good risk management means accountants must address them. Even if blockchain's potential to revolutionise the way we do business is over-hyped, the profession needs to take notice of this new technology, says Ramona Dzinkowski.

While political flashpoints and protectionism are giving Asian economies cause for concern, US monetary policy is a bigger factor, says Manu Bhaskaran. Judith Bennett sets out the vision.

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  • The financial crash has moved compliance from a backroom function to the forefront of business thinking and placed ethics centre stage, argues Ian Guider. Patrick Kabuya FCCA is passionate about his role with the World Bank in developing the accounting profession in Africa to help promote prosperity and reduce poverty. Fears that artificial intelligence will destroy the accounting profession are overblown, says Dr Pearl Tan FCCA, who believes that technology offers freedom from drudgery.

    Sadia Khan, the guiding light of corporate governance in Pakistan, has a simple goal: to make the country's boards of directors transparent, accountable, fair - and diverse. Jayne King FCCA is, in her own words, not the most traditional head of finance, but she is making great strides in addressing the funding challenges facing the British Library.

    The Art of Nonverbal Selling

    Financial reporting that addresses concerns can help to avoid ugly scenes at the AGM. Ireland is catching a global wave of interest in developing the offshore economy, based on exploring and exploiting its rich and varied maritime heritage. With many employees in Asia Pacific still believing that unethical practice can be justified, business leaders must step up their compliance education programmes. Jobs that were once unheard of are thriving, while employees in traditional roles need to grasp new skills. What does it mean to be in the workforce today, asks James Lee.

    So what are the implications for the global economy? Nigeria has been buffeted by economic troubles, insurgency and endemic corruption, but there is wide consensus on what the Giant of Africa needs to do to restore its fortunes. Decision-making can be adversely affected by unconscious bias. Having trouble getting your voice heard in client meetings?